Winter Storm Fern tried to ruin the trip. Southwest tried to keep my $380. Here is exactly how I fought back, saved the money, and vetted a "Monet" hotel in Miami (pretty from afar, messy up close) so you never have to.

I have a rule in my business: I don't book anything I wouldn't sleep in myself. It exists because of one rainy night in Oakland, a stained wall, and a useless 800-number. Here is why "Cheap" is actually the most expensive way to travel.